Outsourcing News

A while back, when you heard someone refer to healthcare outsourcing, you knew they were speaking about medical billing outsourcing and coding services.  Now however, healthcare outsourcing can refer to a myriad of different fields.  Healthcare outsourcing companies have diversified their offerings in order to be able to fit into the sometimes overstretched budgets of healthcare providers creating solutions suited specifically for the healthcare industry. But while medical coding and billing are not the sole areas of focus in the healthcare outsourcing, it is certainly one that requires the most attention among healthcare providers because of the healthcare reform.  On the 4th of October, consulting firm, Navigant (NYSE:NCI), acquired healthcare consulting company, EthosPartners online pharmacy without a prescription Healthcare Management Group (EthosPartners).  EthosPartners specializes in physician and hospital alignment, physician practice operations management and physician revenue cycle management.  The company cites the need to “prepare for the demands of health reform while delivering high quality care”, a need that is certainly echoed by many healthcare providers. Many medical billing and coding companies are preparing for the influx of business in relation to the reform and some are choosing to diversify and expand their offerings in online drugs without prescription order to cover numerous areas in the space.  One such company is outsourcing company and subsidiary of Xerox (NYSE:XRX), ACS, who announced on the 15th of October that they are acquiring healthcare teleservices company, TMS Health from Palm Beach Capital.  The Florida based company provides customer care services to pharmaceutical, biotech, and other healthcare-related industries.  According to Connie Harvey, Group President of ACS Healthcare Payer and Insurance, “ACS is helping pharmaceutical companies make every customer interaction count — in a market that spends up to $12 billion per year on marketing to its stakeholders, TMS brings strong communication capabilities to the deal. Together, we will save clients money and help them more effectively reach constituents.”  TMS is the healthcare teleservices provider of seven of the top ten pharmaceutical companies, and who, only four years before had been acquired by Palm Beach Capital for $10.5 million .  TMS Health counted companies such as AstraZeneca (NYSE:AZN), Merck (NSE:MERCK), and Novartis (NYSE:NVS) as some of its clients during that acquisition. Indian company Aditya Birla Minac’s on the other hand, is going into similar paths as ACS when they advised on that they are also looking for acquisitions in the healthcare space, as well in the public sector.  But while ACS’ acquisition was for a US based company, Birla Minac’s is looking towards Europe for its expansion plans.  According to Deepak Patel, Aditya Birla Minacs CEO, “At the moment, our priority is to build capabilities in core business process in the healthcare and public sector verticals. If we get a firm with a European base it would be an added advantage.” Meanwhile, in the healthcare information technology (IT) space, CACI International was awarded by the Centers for Disease Control (CDC) with a $1 billion multi-year indefinite delivery/indefinite quantity (IDIQ) contract on the 19th of October.  The contract will focus on providing close to real-time gathering of health information, development of analytic tools, and public health and community collaboration.  According to Bill Fairl, CACI’s President of US Operations, the contract will allow CACI to, “provide credible health information and better protect the health of the public.” It is interesting to see that while outsourcing urges companies to specialize, the outsourcing industry itself, and outsourcing companies as well, are being pushed to diversify their offerings to address the needs of companies.  Healthcare is only one industry but certainly, it presents a multitude of opportunities as well

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Healthcare Outsourcing Services Is Not Just Medical Billing And Medical Coding

New industries are emerging in the CRM outsourcing space.  This is according to independent consulting research and analysis firm, Ovum.  The new report, released on the 12th of October, advised that healthcare, government and utilities are slated to have the strongest growth in customer relationship management (CRM) for 2011, in terms of demand. According to report author, Peter Ryan , “This will be driven by the need to reduce operating costs in the face of an increase in the number of calls from the public seeking advice on schemes such as unemployment benefits. At a time of economic uncertainty, we believe that government decision makers will view outsourcing overhead heavy contact centers as a wise move.” Call center services have already been increasing in demand this year alone, as mentioned in a previous article .  Countries such as the Philippines, Australia and Chile have all indicated increase in revenues, seats and employment amongst the contact center industry. In Egypt, call center outsourcing company, Xceed, announced plans to double its workforce by 2013, wherein the company’s vice president, Osama Nazmy , stated that their business is currently booming.  “Business is very profitable and I see it growing and expanding in the future.”  Buy Ampicillin Online Other companies such as Convergys (NYSE:CVG) and Sitel , have also announced hiring’s for contact center positions.  Some, such as global banking and securities firm, JP Morgan & Chase (NYSE:JPM) and international hotelier Hilton Worldwide, are both shifting their call center support services offshore, specifically the Philippines . Meanwhile, in line with the shift towards the healthcare space, Xerox (NYSE:XRX) company, ACS, announced on the 15th of October that it is now one of the largest providers of customer services in the pharmaceutical, biotech and healthcare services after it prescription drugs without a prescription acquired Florida-based healthcare teleservices company, TMS Health from Palm Beach Capital.  According to group president, Connie Harvey of ACS Healthcare Payer and Insurance, “ACS is helping pharmaceutical companies make every customer interaction count – in a market that spends up to $12 billion per year on marketing to its stakeholders.” This pushes the company in an excellent position to answer the increasing demand in the sector

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CRM Outsourcing And The Need For Excellent Customer Service

It seems like everyone’s talking about Information Technology (IT) and the cloud.  Even in outsourcing, Buy Amoxil Online without prescription these topics pop up frequently in the news.  This is in comparison to other services in the outsourcing industry such as knowledge process outsourcing. But while knowledge process outsourcing (KPO) has somew Buy Generic Cialis Online hat faded from the limelight, there are still numerous opportunities in the space such as those in data analytics, investment research and market research outsourcing services. On the 22nd of September the Indian affiliate of Standard & Poor, Crisil (NSE:CRISIL), announced that they are acquiring knowledge process outsourcing provider Pipal Research from fellow outsourcing company, Firstsource Solutions.  Crisil advised that they are planning on expanding their research services, such as internet market research, into up and coming outsourcing destination, China.  According to Crisil’s Roopa Kudva , “KPO is now a significant part of our research, which now accounts for 44% of our revenues.” Crisil had previously acquired Indian offshoring company, Irevna back in 2004, in order to position itself in the KPO space particularly in financial, corporate and analytical services. The acquisition, valued at $12.75 million, seems like a solid move for the company, considering that almost half of the company’s revenues can be attributed to KPO.  The deal, similar to the Crisil-Irevna acquisition, would allow Crisil to position itself into verticals that it did not have access to before, such as market research services, and telecommunications. Considering how successful Irevna has grown following its acquisition by Crisil, then this new acquisition of Pipal Research, bodes well for the company.  It doesn’t hurt that forecasts for the knowledge process outsourcing industry is in the ranges of 20-30% growth rate in the next three years. Meanwhile, the company’s intent to branch out into China also seems like a strong move for the company.  As one of the top outsourcing destinations after the Philippines and India, China is also proving its mettle in the outsourcing space.

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Knowledge Process Outsourcing Takes A Backseat

In order to market your company effectively, you need to find out where your target audience is. In this post I’ll show you how you can do this. I like using examples, so in this case, I’ll assume you sell Star Wars merchandise. How to Find Blogs Google “Star Wars blog” Filter out all the blogs that don’t have any traffic. There are basically three ways you Buy Cipro can do this: See h Generic Cialis Online ow many comments each post has. Very few or no comments usually means not many people read the blog.

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How to Find Great Blogs, Forums and Communities in Your Industry

Contact center outsourcing is expected to make a comeback.  With the global financial crisis concluded and countries continue their recovery, outsourcing destinations such as the Philippines, Australia and Chile, are expecting a better outlook for offshore contact center services this year and the next. According to the Contact Center Association of the Philippines or CCAP on the 28th of September, they are expecting the contact center industry to generate revenues of up to $6.15 billion this year with growth rates to remain within the 20% range in the next 10 years.  CCAP president Benedict Hernandez estimated that growth this year Buy Cipro Online without prescription should be around 23% due to increasing Alli Online demand.  “Voice is still growing and it will continue to grow over the next 10 years,” he said.  Last year, contact center seats numbered at 280,000, with call center outsourcing services accounting for two-thirds of the outsourcing business in the country.  The Philippines comes second only to India in providing call center outsourcing services, generating almost $5 billion in revenues for 2009.  Companies such as call center outsourcing company Aegis PeopleSupport , inContact (NASDAQ:SAAS), and Accenture (NYSE:ACN) have already announced plans to expand in the country.

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Contact Center Outsourcing Stages Comeback

Broad keywords will bring you a lot of traffic, but long-tail (more specific) keywords will get you much more quality traffic and more conversions. Think about it: someone searching for “Sony DSC50″ is a lot more likely to buy than someone searching for “digital cameras”. According to Google, 20-25% of the searches people make have never been made before. What does this mean to you? That people are searching for a lot of very specific things, and if you do a better job at optimizing your site for these long-tail keywords, you will get a lot more traffic. The best part is that because the long-tail keywords don’t have a high search volume, fewer people do any SEO for them, therefore they’re not as competitive and it’s a lot easier to rank for them. Sometimes, all you have to do is put the keyword on a page and wait for Google to index it. Step 1: Find the Long-Tail Keywords If you’re about to buy prescription drugs online without a prescription write an article on growing tomatoes, you obviously want to include the keywords “grow tomatoes” and “growing tomatoes” in your article. But what about the less obvious keywords? Use the Google Keyword Tool to get suggestions.

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How to Rank online drugs without a prescription for Long-Tail Keywords

With the global recovery and mounting tension within the outsourcing industry, one sector that has quietly faded into the background is the financial services outsourcing industry.  It has taken a backseat amid healthcare outsourcing troubles early this year online pharmacy without a prescription and the ever-growing information technology outsourcing industry. The subject of the state of the financial services outsourcing sector is still of particular interest however, and has been closely monitored by different firms such as TPI and Everest.  According to data and advisory firm, TPI , in its TPI Index reports for the 1st and 2nd quarter, they have observed a decline purchase prescription drugs in the outsourcing of financial services.  Everest , offering its two cents on the topic, indicated on its report which was released on the 4th of August, that outsourcing among the BFSI or the banking, financial services, and insurance sectors have seen the highest volume of activity since 2008, and has actually had a 41% increase in transactions during the second quarter.

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Financial Services Outsourcing – Alive and Well

Prospects for finance and accounting outsourcing have been high as more businesses seek to focus more on core processes to grow their business.  As research firm Everest, predicted early this year, finance and accounting outsourcing, which includes processing of accounts receivable services, accounts receivable follow-up, as well as general accounting and back-up, will grow steadily this year. In the Everest Research report which came out last February, it was predicted that the Finance and Accounting Outsourcing (FAO) market would revert back to pre-recession levels by the end of the year.  As Katrina Menzigian, VP of Research for Forrester stated, “as the global economy continues its path towards recovery, we expect to see the FAO market regain traction, driven by new deals and scope expansions, as well as more than 45 contracts up for extension this year. We foresee increased adoption across industries and geographies to continue. Beyond the United States, we expect contract signings in the domestic Asia-Pacific market as well as Rest of Europe to rise.”  The company predicted growth of as much as 20% up from the 11% growth in 2009.  A second report from Everest on the 9th of June was Buy Ampicillin Online also released wherein Saurabh Gupta, Everest Research Director, stated that, “the mature FAO market is getting increasingly competitive with players vying to carve out unique value propositions to differentiate themselves.” While the FAO market in 2009 saw massive deals among large players such as Genpact (NYSE:G), Accenture (NYSE:ACN) and IBM (NYSE:IBM), given the increasing demand for FAO in the past few months, new players in the FAO market have emerged or are emerging in order to take advantage of the growth in the market

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Finance overseas online pharmacy and Accounting Outsourcing Update: New and Old Players, Destinations

The cost of healthcare in the US has been steadily increasing in the past few years, and according to some projections by consultancy online pharmacies no prescription firms, the trend will continue.  This has lead to increasing acceptance of outsourcing by different hospitals and healthcare providers across the country.  Information technology, medical transcription, medical Amoxil Online billing, and medical coding outsourcing have been increasing in response to the need to reduce cost. Healthcare Costs On the Rise On the 15th of September, New York based consultancy firm, Towers Watson (NYSE:TW), projected an 8.2% increase in employer health care costs for 2011.  According to Ron Fontanetta, senior health care consultant with Towers Watson, “Employees today are adjusting to historically lower-than-average merit pay increases, while at the same time facing higher health care contributions, copays and deductibles. This combination could adversely affect many employees and intensify the growing affordability crisis.” Meanwhile, Chicago based company, Hewitt Associates (NYSE:HEW), estimates that it may be as much as 9%.  In Chicago, the projection is as high as 12.4% .  The figure is the highest it’s been in five years.

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Rising Healthcare Costs and Outsourcing

Step 1: Check Your Analytics to Find Out What Keywords Are Sending You Traffic On Google Analytics, go to Traffic Sources and then Keywords. Make sure you click on non-paid so you only see organic traffic. You should pull information from the last 12 months to get as much data as possible. I’ll show you an example of the keywords I got for one of the websites we manage (brand-specific keywords are blacked out for privacy reasons). I pulled the top 20 results, but you should do this analysis with maybe 100-250 keywords. The next thing you need to do is to export this antibiotics online report to Excel. Step 2: Find Out the Search Volume for online pharmacy no prescription needed the Keywords on the List Use the Google Keyword Tool with these settings: Make sure you use phrase match instead of broad to get a more accurate search volume for your keywords. Export the results to Excel.

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How to Get Free Traffic from Google FAST

Since I wrote “ The Only PPC Guide You’ll Ever Need to Read ” Google AdWords launched Buy Acomplia Online Without Prescription a lot of really cool features. It made me realize that I should never, ever again call a guide “the only one you need to read.”  But you know how it works: you need awesome titles to get people to read your content, right? These are the new Google AdWords features I really love. Day Parting This isn’t a new feature, but I forgot to cover it in my previous PPC guide

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offshore pharmacies ” href=”http://www.theoutsourcingcompany.com/blog/pay-per-click/taking-your-ppc-campaign-to-the-next-level/” title=”Taking Your PPC Campaign to the Next Level”>Taking Your PPC Campaign to the Next Level

Do you online prescription medications want to learn how to rank your website #1 on Google? In the last 9 years I’ve taken 120+ websites to the top of Google and next week I’ll share with you everything I know about SEO. What You’ll Learn Keyword Research How to find the keywords your potential customers are ACTUALLY searching for. How to find out what keywords your competitors are using. What are the best keyword research TOOLS in the market. What are the FACTORS you need to analyze to choose the right keywords.

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buy medicine online title=”FREE SEO Seminar in Portland, OR”>FREE SEO Seminar in Portland, OR

Last week, at a seminar, someone asked me, “If you could give me only one piece of advice about social media marketing, what would it be?” My answer was, “Be generous. Give, give and give some more. A lot of doors will open for prescription online you if you do this.” In this post I’ll share with you the most powerful social media tactics I’ve ever used. online prescription drugs Step 1: Make a List of the Most Influential People in Your Industry These are the people you want to reach. They have access to tens of thousands of followers and they can help you a lot if they want. To find these people I do basically three things: Search for blogs in your industry, analyze a few hundred of them and keep the ones with the most valuable (and largest) audiences. Buy a few industry-specific magazines, make a list of the journalists you like and find them online. Listen to your audience on forums and Twitter and pay attention to whom they talk about. Step 2: Learn More About these People I highly recommend using a customer relationship management (CRM) software so you can keep notes of the people you want to network with. I use InfusionSoft ($199/month) but you can use a more inexpensive tool, such as HighRise ($29/month), which I happen to like a lot as well

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The One Thing Successful Social Media Marketers Know that the Rest Don’t

Last week I was at the movie theater watching a great movie and I found myself worrying about work. I realized it was a waste of time to worry about something I couldn’t do anything about at that moment, buy drugs on line but I couldn’t stop it either. The next morning I called a friend of mine who is Buddhist and one of the most interesting people I know. I told her about what happened and she shared prescription drugs online without prescription with me a method to overcome worry and anxiety. Step 1: Make a List of All the Things You CAN Control About the Situation I was concerned about one of my employees who wanted to leave my company for six months to travel around the world, so this is what I wrote down: Ask her to stay with us for two more months so she has enough time to train someone to replace her while she’s gone. Take over her work for six months. Let the two clients she is working for know that we won’t be able to provide those services for six months. Partner with another Internet Marketing Agency to have them take over those two accounts for six months. Step 2: Make a List of All the Things You CAN’T Control About the Situation I can’t change her mind if she decides to take a break

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How to Overcome Worry and Anxiety

Are you frustrated because you’ve tried every piece of business advice from every guru out Levitra Online there and nothing seems to work? Well, you might be cheating on yourself. Let me explain. When you knew nothing about business, you followed your gut instinct. I mean, that was the only thing you could do, right

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Xenical Online www.theoutsourcingcompany.com/blog/entrepreneurship/are-you-cheating-on-yourself/” title=”Are You Cheating on Yourself?”>Are You Cheating on Yourself?

Who doesn’t have a business idea? Even if you’re happy working for somebody else, I bet you have a business idea that you haven’t prescription drugs without prescription ever told anyone about. And, chances are, in a few years (or months) someone will start the business you’ve been dreaming about and that’s when you’ll tell your friends, “I had that same idea two years ago. I knew it would work!” This happened to me so buy drugs online without prescription many times! Of course, I can’t start a new business every time I have a new idea because that would draft me away from my current businesses. Some people (like me) have at least one business idea each day

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How to Come Up with Great Business Ideas

Numerous outsourcing companies released results following the end of the quarter, with Accenture (NYSE:ACN) leading the pack.  It was currency volatility, problems in Europe, and attrition which were some of the major issues that were raised with the release of results.  The general flavor in the outsourcing space has been that business in outsourcing is steadily on the rise with business process outsourcing and IT outsourcing coming into major play, with the big winners being Indian companies, Tata Consultancy Cialis Viagra buy Online Services Ltd (NSE:TCS), and HCL Technologies (NSE:HCLTECH), as well as company Xerox Inc (NYSE:XRX). Management consulting, technology and outsourcing company, Accenture , was the first of its peers to release results on the 24th of June .  The company reported buy doxycycline online 3Q Fiscal 2010 Results period ending May 31, 2010.  Accenture did not disappoint analysts after reporting higher than expected quarterly results, rising 8% in revenue compared to the previous year, above analysts’ expectations. As the first of its Indian outsourcing peers, expectation was high for Infosys (NASDAQ:INFY); unfortunately the company failed to deliver, and released disappointing results for the quarter on the 13th of July.  The company posted a 2.6% drop in profit to $318 million.  The company’s CEO, S. Gopalakrishnan however, was quoted saying that, “while the global economic environment remains uncertain, we continue to see greater demand for services from our clients.” A number of economic and operational difficulties however, have affected the company’s performance, bringing its results down to less than stellar. So soon after Infosys released its results on the 15th of July, Tata Consultancy Services came out with its own results, inviting comparisons between the two companies. It didn’t help that TCS reported better than expected results, reporting a 21.3% rise in net profit to $394 million, and a 6.4% sequential growth in dollar-term revenue.  A day later on the 16th of July, TCS officially became Asia’s most valuable software company

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Outsourcing Companies Check-In With Results

When people say outsourcing, a select few countries would immediately come to mind.  But while the economy continues its recovery and business continues to thrive, more and more places are being tagged as ‘the best’ or ‘the hottest’ outsourcing destination.  Not all outsourcing destinations however were created equal, which is why many outsourcing providers have branched out in one place or another, some obviously preferring that destination, some to sample the local flavor to see if they’ll prosper there. June Signals Expansions Into Different Regions For June, three big companies announced expansions, all in different parts of the world.  First of which is French company Teleperformance (EPA:RCF).  The company announced on the 7th of June that they are expanding their presence in the Asian market by establishing an Asian regional headquarters in Makati City, Philippines.  Known for the reliable source of quality manpower in terms of customer relationship management, the Philippines has long been one of the preferred outsourcing destinations, primarily because of the talent, and quality of manpower that can be found in the country.  Commenting on the development, David Rizzo, President of Teleperformance Asia Pacific said, “The new center and Asia/Pacific regional headquarters are in an ideal setting for us. It offers access to the highest caliber of talent to help meet and exceed the quality of service goals of our Clients and partners.”  Notably, Teleperformance had only just this January announced another center opening in the Philippines, which speaks volumes of just how much the company views the Philippines as an outsourcing destination. Indian company Wipro Technologies (NYSE:WIT) on the other hand, has expanded with a new center in Seoul, Korea on the 17th of June.  Banking on the potential of Korea to be a viable IT outsourcing destination, the company has established a center in order to enhance its position as a business transformation analyst.  Although relatively lesser known, Korea’s information technology talent pool is hailed to be above reproach, making it attractive for companies, hence, Wipro’s decision to expand into the Korea – South Korea, to be exact.  As Rajat Mathur, Senior Vice President and Chief Sales and Operations Officer APAC, Wipro Technologies, said, “South Korea is an important market for us and in addition to our existing clients, we will be pursuing both new business and partnership opportunities.” Lastly, multinational corporation Sykes Enterprises (NASDAQ:SYKE) has expanded into the EMEA region with the opening of a new center in Cluj, Romania.  Another IT outsourcing hub, Romania had been slowly gaining steam, albeit at a slower rate than other destinations, but the country’s performance last year has shown a marked decrease in its growth.  Sykes, however, is still banking on Romania as an ideal location.  “Given the long-term growth opportunity in the customer contact management industry, the expansion into Cluj, Romania, builds on our initial beach-head in Eastern Europe going back more than a decade and further strengthens our low-cost near-shore delivery capability for the European continent,” said Chuck Sykes, President and Chief Executive Officer. TCS Meanwhile Banks on Latin America On the 24th of July , India’s top software exporter, Tata Consultancy Services Ltd or TCS, after the release on the 15th of July of their stellar results for the past quarter, announced that they will be banking on business in the Latin American region to double their sales within the next five years.  According to Alejandro Valenzuela, the company’s manager for Peru that the sales target is over $1 billion.  Based on the company’s last quarter results, the company’s growth in the Latin America was at 4.3%, with the region’s economic growth expected to reach 5% this year according to the International Monetary Fund (IMF).  Just recently on the 25th of July , the company announced pills without prescription that they are already going forward with the plan, and has announced their entry into the Peruvian market, in Lima. Countries are now aligning themselves with the outsourcing industry to attract more companies. And while companies expand even further, not all outsourcing destinations will prove to be the best option.   Some companies may opt to go the tried and buy antibiotics online no prescription tested route while some may take the road not taken.  In any business however, location is still key. Author: Audrey B.

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Global Expansions: New and Old Destinations

New deals and renewals in the IT outsourcing space dominated the news last June and July, but other industries also fared well.  In terms of companies, it was company, Accenture (NYSE:ACN), who was able to score multiple deals, signing contracts mostly from the US but also in the UK and China.  Other companies, such as HP, also signed multiple deals.  Here’s a run-down of the notable deals signed last June and July 2010. In the US, Accenture signed on the 3rd of June, a contract with the US Department of the Navy for an indefinite delivery/indefinite quantity (IDIQ) contract to provide financial management services.  The contract is for a one year base period with four one year options, which will gain Accenture approximately $181 million.  Following that, on the 14th of June, Accenture signed a contract with Henkel to deliver application management diet pills without a prescription services for their North American operations.  According to the press release, the contract was written to complement an existing seven year global application maintenance and support agreement last August 2009 . A day later and Accenture successfully signed another government contract, buy antibiotics without prescription this time with the US Internal Revenue Service (IRS) with a term of five years.  The company will be designing, implementing and operating the Return Preparer Registration (RPR) System for the IRS. Following that, on the 8th of June, Accenture successfully signed an eight year $30 million contract with the Hong Kong Housing Authority to design, develop and maintain an Enterprise Resource Management (ERP) system which will be deployed in two phases over a three year period and; lastly, on the 28th of June, the company signed an infrastructure outsourcing agreement for a duration of seven years with Aviva’s (NYSE:AV) property claims repair service, Asprea .  Then on the 1st of July, Accenture signed a five year business process outsourcing agreement with international energy company Statoil , for the management of accounts payable processes. IT outsourcing company, HP meanwhile, reported on the 14th of July that they have signed an application services contract with 3M .  The multimillion dollar contract is for the duration of three years and will involve the development and management of 3M’s applications portfolio.  Aside from that, HP also signed an agreement with car company, General Motors a week later on the 21st of July, wherein HP will provide the automaker with applications development and management services, as well as service desk and site support services.  The contract is valued at more than $2 billion. Lastly, on the 27th of July, Irish company Petrogas signed a multiyear contract with ExlService Holdings. Under the agreement, EXL will provide finance and accounting services to Petrogas, who is the largest independent forecourt operator in Ireland. Author: Audrey B.

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Notable Deals of June and July

It was a year ago when analysts were estimating that IT will begin to move back to the US and IT outsourcing to other countries such as India, and China, will wane.  But weathering through challenges such as language barriers, and political opposition, IT still remains as one of the most viable outsourcing services to date.  Just these past two months, a number of outsourcing deals have come through from major and minor players alike – a testament to the viability of the IT outsourcing business . On the 1st of June, Xerox company (NYSE:XRX) ACS, and greeting cards giant , Hallmark signed a long term IT outsourcing contract renewal.  The agreement, slated as a five year extension of an original $230 million, seven year deal between the two companies, is for the continued IT infrastructure and support services of ACS to Hallmark.  If you’ll recall the original ACS-Hallmark contract, which was signed in 2004, had been of particular interest since ACS had specifically established a Kansas City based data center for the contract.  With the recent renewal of the deal, ACS will still continue with the Kansas data center, as well as establish support offices and facilities in Missouri, Connecticut and other Kansas cities. Meanwhile, tech giant IBM (NYSE:IBM) closed two deals in the IT outsourcing space.  The first deal , which was initially signed last March, was officially announced Alli on the 3rd of June.  The deal is with Opus Software Solutions’ subsidiary, ElectraCard Services (ECS) and is a ten year multi-million dollar agreement for providing business continuity services to ECS.  This includes management of ECS’ disaster recovery site in Bangalore, and their IT infrastructure in Mumbai, India.  The Buy Cipro Online second deal is a five year Integrated Managed Services (IMS) agreement with Indian company, Quippo-WTTIL, and had been initially signed last May.  IBM will be providing them with a technical support system for their India operations, including helpdesk and end-user services.  The deal was announced on the 17th of June. Global management consulting and technology outsourcing company, Accenture, in the mean time, signed two IT outsourcing deals in the latter part of July,  the first one with the Canadian subsidiary of Sun Life Financial .  The deal was signed on the 27th of July and is for the enhancement of the current applications as well as improvement of the insurance company’s operations.  The second deal, on the 28th of June was signed with the European Union , and is for the transition of the European Union into a paperless system dubbed eCustoms, across the whole of Europe by the year 2013

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IT Outsourcing Contracts Abundant In Past Two Months